FAQs

Account
  • How can I create an account?

    You can create your CareerHunter account on the registration page. Simply enter your full name, email address and password and click ‘Register’, or register with your Facebook or Google account.

    Upon successful registration, please check your inbox to confirm your account and begin taking the CareerHunter tests.

  • I didn’t receive a confirmation email when I signed up. What should I do?

    If you haven’t received a confirmation email when creating your CareerHunter account, please check your junk or spam folder first. If you can’t find your confirmation email there, go to the login page, enter your email address, click ‘Next’ and then click ‘Resend’ to resend the confirmation email. If that doesn’t work, please contact us.

    Please note that confirmation emails are automatically sent out by our system. We cannot control how quickly your email provider will take to deliver the email to your inbox.

  • I forgot my password. What do I do?

    If you can’t remember your password, you’ll need to reset it and create a new one.

    You can do this by navigating to the Login page and clicking ‘Forgot password’, where you’ll be prompted to enter the email address you used to sign up to CareerHunter. Follow the on-screen instructions and then check your inbox for a password reset email.

  • How can I change my details?

    You can change your name, email address, password and country in your Account Settings.

  • How can I delete my account?

    We’re sorry to hear that you want to delete your account. Please contact us if you have any concerns about your account or feedback for us.

    To delete your account, go to your Account Settings, click the ‘Delete account’ button at the bottom of the page and follow the on-screen instructions.

    Please note that this will permanently delete your account and all progress associated with it. You cannot undo this action, so please make sure you really don’t need your account anymore.

  • Can I reactivate my account after I’ve deleted in?

    Unfortunately, no. Deleting your account is permanent and irreversible. All progress, including test results and career matches, will be lost and cannot be revived.

    If you later change your mind, you will need to create a new account, purchase full access to the CareerHunter platform and take all six tests all over again.

  • How do I control the email notifications I receive?

    You can control what emails you receive from us by navigating to your Account Settings. In the ‘Notifications’ area, select or deselect which notifications you’d like to receive.

Pricing and Payment
  • How much does it cost?

    Signing up to CareerHunter and completing the Career Interests Test is completely free. However, you will need to upgrade to the full version of CareerHunter to gain access to the remaining five tests. Pricing is available on the Upgrade page.

  • How can I pay?

    We accept most major credit, debit and prepaid cards, including Visa, Mastercard, Discover and American Express.

    We also accept payments via PayPal.

    You can select your preferred payment method on the Upgrade page.

  • I have a coupon code – how can I redeem it?

    To redeem a coupon code, simply enter the code into the ‘Coupon code’ field on the Upgrade page. Make sure to click ‘Apply’ before hitting the ‘Confirm’ button.

    Please note that we’re unable to refund unused coupon codes.

Tests
  • How long does it take to complete the tests?

    It takes about 2 hours to complete all 6 tests:

    • Career Interests Test – about 15 minutes
    • Work Personality Test – about 15 minutes
    • Career Motivators Test – about 20 minutes
    • Abstract Reasoning Test – 10 minutes, timed
    • Numerical Reasoning Test – 30 minutes, timed
    • Verbal Reasoning Test – 30 minutes, timed

    The tests don’t need to be completed all in one go. You can take breaks in between tests or even spread them across a week or a longer period.

  • Can I pause the tests and return to them later?

    You can pause the Career Interests, Work Personality and Career Motivators Test at any time while completing them. Simply navigate to the ‘Overview’ page of the relevant test and click ‘Save and continue later’. Your progress will be saved, and you can pick up from where you left off at a more convenient time.

    The Abstract, Numerical and Verbal Reasoning Tests are timed tests. Once you start them, they cannot be paused. If you exit any of these tests, you will lose your progress and you will need to restart them from the beginning.

  • Can I take the tests if I already have a job?

    Yes! Anyone can take the tests, whether they’re currently employed, still in school or recent graduates.

    Whatever your career situation, CareerHunter is open to anyone who is interested in identifying which careers match their interests, personality, motivations and skills.

  • Are the tests reliable?

    Yes. The CareerHunter tests have undergone extensive validity and reliability testing by trusted experts within the fields of psychology and psychometry.

  • Who created the tests?

    The CareerHunter tests were written by a team of psychologists, psychometricians, developers and career experts with years of experience in their relevant fields.

  • Can I retake a test?

    Yes, you can retake a test at any point. Simply look for the relevant test’s ‘Retake’ icon on the results page or in your dashboard.

  • What languages are the tests available in?

    CareerHunter is currently only available in English, though we have plans to translate our tests into other languages in the future. Stay tuned for updates!

  • I submitted an incomplete test. Does it matter?

    Yes. Submitting an incomplete test can adversely impact your overall results and consequently generate inaccurate career matches.

  • I’m colour-blind. Will this affect my results?

    You shouldn’t have much difficulty completing our tests if you’re colour-blind.

    That said, our Abstract Reasoning Test requires you to identify the missing image in a sequence of shapes of different sizes and colours. While we made every effort to make these colours distinguishable to all users of the CareerHunter platform, you might have trouble identifying the correct image, and this could hinder your performance.

Results and Matches
  • Where can I see my results?

    Visit your dashboard area to see the results of the tests you’ve completed. The dashboard is automatically and instantly updated with your results once you complete a test.

  • The careers I’ve been matched with don’t align up to what I want to do – why is that?

    CareerHunter takes your interests, personality, motivations and skills all into account when suggesting potential careers to you. These careers don’t always align with your professional aspirations.

    Indeed, what you want to do doesn’t necessarily mean it’s something right for you. Your test results might tell us that your interests and strengths simply lie elsewhere.

    For example, let’s say you want to become a teacher. This profession generally requires an extrovert personality, but if you prefer working independently, you will receive career matches that are more suitable to your introvert personality, while also taking into consideration your other results.

  • How can I download my report?

    Once you’ve completed all six tests in the CareerHunter system, you can download your personalised report as a PDF from your dashboard.

Can’t find the answer to your question?

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