Lodging managers oversee all activities at a hotel, motel or any other establishment that offers accommodation. They ensure that guests have a positive, comfortable stay in a clean, safe and service-oriented environment. Lodging managers can have multiple responsibilities, including room inspections, hiring staff, budgeting and resolving guest issues. Larger hotels may split duties between several managers.
Nights, weekends, holidays occasionally
Most lodging managers work full time, on site at the hotel. Some work during business hours but are on call 24/7 in case of emergencies. Expanded or alternate schedules that include evening and weekend hours are also possible.
Responsibilities for lodging managers are extensive and can include overseeing property maintenance, food service, guest satisfaction and hotel profitability. Problems must be resolved quickly, and constant multitasking can be stressful.
Annual salary estimates are based on percentile wage data collected through the Occupational Employment Statistics (OES) survey of US workers.
DVM / VMD degree
A bachelor's degree in hospitality or hotel management is a requirement for lodging manager positions at full-service hotels and hotel chains. The coursework provides essential knowledge in subjects like marketing and sales, housekeeping, and hotel maintenance.
Smaller chains and more modest motels are likely to consider manager candidates with an associate's degree in hospitality. Certification from the American Hotel & Lodging Educational Institute (AHLEI) takes two years to complete and can also help to boost your CV. Those with management experience in other fields may bypass some of the education requirements.
Many lodging managers start out as assistant managers or in another role at the hotel. You can also work your way up from small independent establishments to larger and more well-known chains.
Gaining work experience in increasingly larger hotels can lead to a regional manager position. Advanced managerial positions sometimes require relocation due to limited openings.
With lodging manager education and experience, you might also consider investing in a hotel franchise. This gives you the opportunity for managing the property as well as benefitting directly from profits.