Job description

Loan officers review, advise and approve loan applications for people and businesses. They meet with applicants to evaluate and verify their financial information, answer questions and guide them through the application process.

Loan officers, particularly commercial loan officers, contact businesses to see if they need a loan for buying supplies or expanding operations. These professionals suggest different loan types to applicants and review agreements to ensure they meet with regulations.

Duties

    • Review, advise and approve loan applications
    • Meet with applicants to evaluate and verify financial information
    • Answer questions and guide applicants through loan process
    • Contact companies and recommend appropriate loans
    • Suggest different types of loans to clients
    • Review agreements to ensure they meet with federal and state regulations
    • Approve or disapprove loan applications
    • Use underwriting software to create loan recommendations

Skills, qualities and knowledge

Sales
Customer service
Interpersonal
Decision-making
Attention to detail
Initiative
Organisational
Computer software

Working hours and environment

Average working hours

40hweek

Typical schedule

Full Time

Standard business hours

Most loan officers, particularly consumer loan officers, work in offices. Mortgage and commercial loan officers are also office-based, but they spend a lot of their time travelling to meet potential clients at their homes or place of business.

Loan officers meet people from all walks of life and mainly conduct business face to face or by using computer and telecommunication technology.

Salary

Bottom 10%

$32k

Median

$63k

Top 10%

$130k

Annual salary estimates are based on percentile wage data collected through the Occupational Employment Statistics (OES) survey of US workers.

Qualifications and training

Education level

Undergraduate

DVM / VMD degree

Study time

4years

Loan officers require a Bachelor of Business Administration (BBA) or Bachelor of Finance (BF) degree in order to be considered for the role. They must have the ability to understand general business accounting, such as reading financial statements. Sometimes, a bachelor’s degree is not required if the candidate demonstrates prior experience in sales, customer service or banking.

Training is generally provided on the job. Licensing is not required, except for the case of mortgage loan officers, who must obtain a Mortgage Loan Originator (MLO) licence. To improve hiring chances, some aspiring loan officers undergo courses, training programmes or certifications from institutions such as the American Bankers Association and the Mortgage Bankers Association (MBA).

Job outlook

Projected growth
The projected growth rate of employment in the US from 2018 to 2028, based on data collected through the BLS Employment Projections (EP) programme. The national average growth rate for all professions is 5%.

8%

No of new jobs
The number of jobs projected to become available in the US between 2018 and 2028, based on data collected through the BLS Employment Projections (EP) programme.

24.3k

Automation risk
The probability of computerisation, based on data published in ‘The Future of Employment’, a 2013 working paper by Carl Benedikt Frey and Michael Osborne.

98%

Career progression

Junior loan officers have the opportunity to advance to the position of senior loan officers after gaining enough experience within a company. Some loan officers might end up changing organisations altogether for higher salaries or better commission. With enough experience, qualifications and knowledge, loan officers can open their own establishments.