Front desk clerks front the desks at hotels, motels, resorts and other lodging establishments, big or small, serving as a point of communication between guests and the establishment’s administration. They are responsible for checking in guests to the establishment and ensuring a pleasant stay during their time there.
Nights, weekends, holidays occasionally
You could work in a shift or on a rota, which typically includes nights, weekends and holidays.
Annual salary estimates are based on percentile wage data collected through the Occupational Employment Statistics (OES) survey of US workers.
DVM / VMD degree
You don’t need any formal education to work as a front desk clerk. Most employers typically require a high school diploma and offer on-the-job training which takes about a few weeks. Some employers, though, particularly large hotels, prefer hiring people with some college experience. Typing, bookkeeping and computer operation knowledge is especially useful.
Advancement opportunities for front desk clerks are limited. With additional training, though, they can move up to a supervisory customer service role or move to another department.
A bachelor’s degree in hospitality or a related field will improve your overall career prospects.