Job description

Baristas are specially trained in preparing and serving speciality coffee, primarily in coffee shops. They are experts in brewing the perfect coffee and are knowledgeable in the different roasts, blends and flavours of coffee.

They are also often masters of latte art, creating intricate patterns and designs like trees, flowers and hearts on the foamy surface of the beverages they prepare.

Duties

    • Take customer orders and payments
    • Prepare and serve a variety of coffee drinks by following prescribed recipes
    • Serve prepared foods, such as sandwiches, pastries and cakes
    • Sell coffee and tea blends and brewing equipment
    • Weigh, grind or pack coffee beans for customers
    • Describe menu items to customers and answer their questions
    • Clean and tidy work areas, equipment and coffee machines
    • Set up and restock product displays

Skills, qualities and knowledge

Customer service
Communication
Physical stamina
Coordination
Teamwork
Attention to detail
Problem-solving
Salesmanship
Pos software

Working hours and environment

Average working hours

20hweek

Typical schedule

Part Time

Nights, weekends and holidays occasionally

Baristas typically work in coffee shops and cafés, though may find work anywhere that operates a coffee bar, such as in hotels, department stores and country clubs as well as on cruise ships.

Many baristas work on a part-time basis, though full-time employment is also available.

The work can be stressful, especially during peak periods and when dealing with difficult customers. Workplace injuries, such as cuts and burns, aren’t uncommon but are rarely serious. Baristas often wear gloves and aprons to negate such injuries.

Salary

Bottom 10%

$17k

Median

$22k

Top 10%

$30k

Annual salary estimates are based on percentile wage data collected through the Occupational Employment Statistics (OES) survey of US workers.

Qualifications and training

Education level

High School

DVM / VMD degree

Study time

3months

You don’t need any formal education to become a barista. A high school diploma or equivalent is usually sufficient.

You’ll receive on-the-job training, which typically lasts up to three months, during which time you’ll learn about the basics of coffee and how to follow recipes and prepare beverages. Training also covers things like customer service and food-handling procedures.

Independently organised classes and workshops are also available, and could prove useful in your job search and throughout your career as a barista.

Job outlook

Projected growth
The projected growth rate of employment in the US from 2018 to 2028, based on data collected through the BLS Employment Projections (EP) programme. The national average growth rate for all professions is 5%.

3%%

No of new jobs
The number of jobs projected to become available in the US between 2018 and 2028, based on data collected through the BLS Employment Projections (EP) programme.

16k

Automation risk
The probability of computerisation, based on data published in ‘The Future of Employment’, a 2013 working paper by Carl Benedikt Frey and Michael Osborne.

96%

Career progression

With experience, you could advance to a managerial position, where you will oversee the operations of the coffee shop you’re employed at. If you work for a chain, you could progress to a regional manager position.

You could also open your own coffee shop or buy a franchise.